Quality: Total customer satisfaction through effective management
Soitec has implemented an integrated Quality, Safety, Health, and Environment system to improve the company’s performance and secure long-term market leadership. Our QSHE management system is one of the pillars of our sustainable development strategy.
We are committed to providing the resources needed to effectively implement our QSHE system to:
- Achieve and maintain high customer satisfaction
- Take into consideration the needs of all stakeholders
- Comply with laws, regulations, and any other requirements that apply to our business
- Ensure effective risk prevention
- Continuously improve performance
- Involve and hold accountable employees at all levels within the organization
Our QHSE system reflects our company’s values and ensures that our strategy and policy are rolled out effectively.
QHSE Policy
Our QSHE policy focuses on the following three pillars:
- Quality
- Being the supplier of material solutions for each new integrated circuit generation
- Improving product quality, production and product characterization means capability
- Reducing cycle time
- Increasing reactivity to customers’ demands
- Reducing costs
- Safety and Health
- Achieving zero accident
- Preventing occupational diseases
- Reducing risks at the workplace
- Preventing major accidents
- Environment
- Preventing pollution to land, air and water
- Improving waste recycling
- Reducing the use of natural resources
- Guaranty banned substances management
Processes
Soitec has implemented transversal processes to manage performance and ensure that our key activities are reliably carried out to the highest standards. Our processes are reviewed by top management on a regular basis. Improvements are made based on the reviews with the goal of maintaining excellent customer and stakeholder satisfaction.
Product and technology development
| Product design & development Develop general product & process design Product design freeze |
Develop, integrate and freeze process | Product and process qualification Internal qualification of the production line Product qualified by customer |
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| Prototype granted by customer Baseline defined |
Unique process Preliminary capability study Ready for pre-launch |
Product & process qualified Ready for high volume manufacturing (HVM) |
Product quality
To ensure that our production lines are running properly and that our products meet specifications, we have implemented quality-assurance tools and methods like failure analysis and statistical process control (SPC).
Quality organization
Our quality organization is based on locally-delegated quality management, thereby ensuring that the same high standards are met across the company.
Soitec certifications
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Quality |
Environment |
Safety | |
|---|---|---|---|
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2012 |
Bernin ISO/TS 16949 Paris Sud ISO/TS 16949 Freiburg ISO 9001 |
Freiburg ISO 14001 |
Freiburg OHSAS 18001 |
|
2011 |
Single semiconductor ISO 14001 (Bernin, Paris Sud and Singapore) |
Single semiconductor OHSAS 18001 (Bernin, Paris Sud and Singapore) |
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2010 |
Single semiconductor ISO 9001 (Bernin, Paris Sud and Singapore) |
Singapore ISO 14001 |
Singapore OHSAS 18001 Bernin OHSAS 18001 |
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2009 |
Bernin AEO – Paris Sud AEO – EICC |
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2008 |
Singapore ISO 9001 |
Carbon Disclosure Project |
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2005 |
Paris Sud ISO 9001 |
Green partner Sony |
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2001 |
Bernin ISO 14001 |
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1998 |
Bernin ISO 9001 Prototyping lines ISO 9001 |
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